Question 1

Is the estimate from the configurator my final price?

Accepted Answer

Not exactly. The configurator gives you a realistic range based on our standard rates. Some services have variable scope (like custom integrations or copywriting) that affect the final number. After you submit, we review your selections and send a formal proposal within one business day with an exact price.

Question 2

What happens after I submit a quote request?

Accepted Answer

You'll get a confirmation email right away. Within one business day, we'll review your selected services and reach out to schedule a free 20-minute discovery call. On that call we talk through your goals, confirm scope, and then send you a formal proposal with exact pricing.

Question 3

What is the Founding Client discount and when does it end?

Accepted Answer

Our Founding Client Program offers 50% off all services for early clients who help us build our portfolio. In exchange, you provide a testimonial and permission to use your project as a case study. The program runs for a limited time — the end date is shown in the configurator banner when active.

Question 4

Some services say 'Quote-Based' — how does that work?

Accepted Answer

Services like the AI Customer Support Agent, Automation Setup, and Client Portal vary so much in scope that a fixed price wouldn't be fair. We scope these during the discovery call and include an exact price in your formal proposal. Founding Clients still get 50% off the quoted amount.

Question 5

Why isn't the $75/hr post-delivery rate discounted for Founding Clients?

Accepted Answer

The hourly rate covers ad-hoc work requested after your project launches — things like new pages, feature additions, or design changes beyond your maintenance plan. It's already competitive for custom Next.js development, and keeping it flat ensures we can prioritize your requests without eating into the founding discount.

Question 6

Can I change my services after submitting a quote?

Accepted Answer

Absolutely. The quote request isn't a contract — it's a starting point for conversation. During the discovery call you can add, remove, or swap services. We'll adjust the proposal to match whatever you actually need.

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